Skip to content

FAQ

How do I place my catering order?

– If you are our existing customer, you can simply place an order after logging in through our website with your account with us.

– If you are a New customer, Register a account with us, through the user icon on the website. Once done, we will reach out to you by a friendly email*

– Alternatively call our friendly customer service on 9579 0725 or 0411 594 768 to place an order*

– Send an order by email to [email protected]*

Do I need to provide advanced notice when placing orders for corporate drop off catering?

– To ensure that we can guarantee your order for corporate catering, we need it placed by 3pm on the business day prior to delivery

What dietary requirements do you cater to?

– We cater for vegan, vegetarian and gluten free / nut free requirements, apart from our normal range.

– Please add a note while placing your order and we will try our best to accommodate the special requirement.

How do I pay?

– We accept Visa & Mastercard. You can use your credit card / debit card and make the payment when you place the order on our website.

– You can also pay by EFT (bank transfer): choose Bank transfer at the checkout.

– We require payment when you place the order.

Is it too late to book your services?

– It is never too late, we have been catering for over 20 years and we have learnt to expect the unexpected!

– We will try our best to accommodate your needs

– Orders are taken until 3pm the business day before delivery

What areas of Melbourne do you deliver to?

Melbourne CBD to Frankston, Dandenong to Epping, Ringwood, Dandenong

Please refer to green zone marke in the image for delivery zones

Cinnamon Catering delivery zones across Melbourne, marked in green